Europe’s financial landscape is currently experiencing significant turbulence. From economic shocks and geopolitical instability to surging costs and rapid technological advancement, the pressures on banks, insurers, and other financial services providers have been both profound and unrelenting.
In this second report from CRIF’s two-part research series, we look toward 2030, and one thing becomes clear: innovation must go hand-in-hand with accountability. Efficiency, agility, and growth cannot come at the expense of trust, transparency, and resilience. Financial institutions must prioritise responsible innovation, embedding robust safeguards and ethical practices into every aspect of their services.
By 2030, the industry will have undergone significant changes. Financial pressures will impact consumer behaviour in three main ways:
- Security and trust concerns will intensify
- Instability will foster consolidation
- The future will be digital-first, but with a human touch.
