CRIF’s latest Banking on Banks report delves into the evolving landscape of financial services, where shifting regulatory frameworks and growing consumer expectations around sustainability and corporate ethics are reshaping how banks and financial providers operate.
'Banking on Banks 2024: ESG' reveals how 7,000 consumers across Italy, Germany, France, the UK, Austria, and the USA are responding to environmental, social, and
governance (ESG) principles.
The report looks at the growing generational divide around ESG-related issues and how they are likely to continue informing younger consumers' decisions. It also delves into the differences between markets, where consumers in some countries place more importance on efforts by financial providers to support sustainability and promote transparency in their business.