DIGITAL, 8 episodes, November 2020
DIGITAL, 8 episodes, November 2020
During the last Insurance Innovators Summit 2020, we heard from over 100+ international speakers discussing the most pressing issues for the insurance industry.
‘Digital' was the key topic, but many conversations revolved around how to align business strategies with digital transformation, improve the customer journey, and increase efficiencies while reducing costs by ultimately improving the bottom line. Others explored how data and digital solutions can improve customer engagement by adding real, personalised value, and demonstrating empathy.